> Do I need to be an established ‘maker’ to apply?

No. We accept makers from all backgrounds and levels of experience. From current students to emerging designers and experienced, full-time makers, all submissions are reviewed and treated equally.

> What plan options are available for members?

We have two plan options: Graphite and Ink. Please contact hello@gubns.co for a detailed breakdown on both.

> Is membership exclusive to the UK?

Most of our members currently span the UK and US, however Gubns is open to all internationally.

> Is there a fee to sign up?

No, Gubns is free to apply. Once accepted, there is also no fee to join. Our plans operate on a commission and/or subscription basis.

> Is there a limit to the number of members Gubns will represent?

No. However, we will prioritize our marketing towards active members (those who are actively designing and making work).

> What sort of products are you interested in?

Currently our categories are 2D, Furniture, Models, Ornamental, Tools, Toys & Games, and Wearables. However we are open to new categories of work. There are no limits. Submit your work and we can review and discuss appropriate categories.

> How is the collection curated?

Firstly, we look for designers who are genuinely interested in being part of this community.

We also curate items based on quality rather than cost or quantity. If an item is meticulously, thoughtfully and beautifully designed and made, that matters more to us than how much it sells for. To determine this, we look at aspects such as well-considered photography, product descriptions and/or narrative, and superior built quality.

> Can an item on Gubns also be sold elsewhere?

Yes, however out of fairness to customers, we ask that designers match the prices of the item sold elsewhere.

> Why are some items labeled ‘Price on request’?

Some items on Gubns are custom-made pieces which means prices will vary. When you enquire about an item, we will be able to describe, discuss and quote the price.

> How much is shipping?

As we are based in the UK, we use Royal Mail for both UK and International shipping. Our shipping rates correspond to the online prices listed by Royal Mail for tracked parcels both in the UK and abroad. You can view these shipping costs here and check page 4 for parcels shipped within the UK or page 11 for parcels shipped from the UK to the US.

> Can customers contact the creator directly?

Yes, though we ask all correspondences to take place with Gubns cc’d so we may be able to provide support when needed and to accumulate feedback in order to improve our own services.

> For items that are ‘made to order’, do buyers place a deposit?

Yes. Buyers pay a 50% deposit upfront to make it fair and reasonable to both parties. This deposit is refundable in the event of cancelled sales.